Shipping policy
Shipping Policy
We strive to deliver your orders quickly and efficiently. Please review our shipping policy below to understand how we handle the shipping process:
Processing Time:
- Orders are typically processed within 1-2 business days, excluding weekends and holidays.
- Orders placed on Fridays, weekends, or holidays will begin processing can take 2 extra days to process.
Shipping Rates:
- Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
- We offer free shipping on orders over $80 within the United States.
Shipping Methods:
- We offer a variety of shipping options through trusted carriers such as USPS and UPS. You can choose your preferred shipping method at checkout.
- Estimated delivery times vary based on the shipping method selected and the destination.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information. Please use the tracking number provided to monitor the delivery status of your order.
International Shipping
- We ship internationally to select countries. Please note that international shipping rates and delivery times vary based on the destination.
- Customs, duties, and taxes for international orders are the responsibility of the customer. These fees are not included in the shipping cost and must be paid by the customer upon receipt of the package.
Address Accuracy:
- Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete addresses.
Lost or Stolen Packages:
- Once a package is marked as "Delivered" by the carrier, we are not responsible for lost or stolen packages. We recommend shipping to a secure location or purchasing additional shipping insurance for high-value orders.
Shipping Delays:
- While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing. We appreciate your understanding in these situations.
Order Modifications:
- If you need to modify your order, including changing the shipping address or canceling an order, please contact us as soon as possible at Guaraxez@gmail.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
Contact Us:
- If you have any questions or concerns about your shipment, please contact us at 346-303-2927. We’re here to help!